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Doormen guard the entrance of a building, contributing to security measures and providing basic assistance. This entails opening doors for people and greeting them as they come in, but can include other services such as carrying luggage and receiving packages. A less obvious but extremely important aspect of the job is ensuring the safety of everyone inside. Doormen can work in hotels, resorts, shops, office buildings, and residential buildings, and shifts often cover evenings and holidays. The responsibilities of doormen vary depending on their industry and specific employer, but based on job listings, doormen have the following core duties:.
Doormen also greet guests or customers and provide assistance by opening doors, carrying bags, hailing rides, and directing people to the front desk. For quick inquiries regarding directions or building facilities, people typically talk to doormen, who must be knowledgeable about all the features of the building as well as restaurants, shops, tourist attractions, and other important places in the vicinity. They may also hear about complaints or concerns, which they relay to co-workers from the appropriate department.
Doormen must stay alert during their entire shift in order to screen for security. As the first point of contact with people entering the building, they look out for suspicious activity and may check for identification or ask visitors to log in.
In addition, they constantly inspect the building for safety, patrolling all areas, reporting damages, and reviewing surveillance. To maximize clarity, they keep a record of deliveries and inform the recipients right after arrival. Doormen perform other administrative tasks as requested by supervisors, such as coordinating materials for events and confirming building or guest information from databases.
This role sometimes involves basic building maintenance, from clearing sidewalks during winter to cleaning the lobby. Doormen are energetic individuals who enjoy interacting with people throughout the day. As personable as they are, they still have the assertiveness to enforce compliance with safety and establishment rules. Companies hiring doormen desire candidates who can display the following abilities:.
No formal qualification is necessary to become a doorman, although some employers look for a high school diploma or successful GED General Education Development test , along with experience in security, hospitality, or customer service. Certifications in safety and first aid are an advantage, but not required. The main factor used by employers is a criminal background check, since they must determine if candidates are trustworthy.
Once hired, candidates undergo brief training where they learn company information and ideal demeanor toward customers. Location and specific industry have some influence on salary, as top earners tend to be those working in densely populated cities or employed by high-end hotels.
Less than half of doormen can avail of medical and dental benefits, but they receive additional income in the form of customer tips. The Gift of Fear and Other Survival als that Protect Us from Violence — written by an expert on violent behavior, this book lists danger als to watch out for and instructions on what to do in different situations, with a lucid psychological perspective that emphasizes being mindful of intuition. The UK-based source company, Get d, specializes in UK-based training programs for door supervisors, security guards, and more. The Customer Rules: The 39 Essential Rules for Delivering Sensational Service — Ideal for doormen who want to improve their customer service skills, this practical guide teaches how to put customers first through time-tested rules that are universally effective, whether for multinational corporations or for small coffee shops.
Tips from a Doorman — this series from Brick Underground, a digital publication dedicated to helping people move into New York, consists of interviews with doormen who give true-to-life advice while explaining what their work is like. Explore these related job titles from our database of hundreds of thousands of expert-approved samples :. You are looking for your dream job and need a cover letter? My Perfect Cover Letter is your solution and takes the hassle out of cover letter writing.
Create the perfect job-worthy cover letter effortlessly in just a few clicks! Doorman Job Description Doormen guard the entrance of a building, contributing to security measures and providing basic assistance. Respond to Inquiries For quick inquiries regarding directions or building facilities, people typically talk to doormen, who must be knowledgeable about all the features of the building as well as restaurants, shops, tourist attractions, and other important places in the vicinity.
Monitor Safety Doormen must stay alert during their entire shift in order to screen for security. Perform Administrative Tasks Doormen perform other administrative tasks as requested by supervisors, such as coordinating materials for events and confirming building or guest information from databases. Your Cover Letter, Made Easy. Build your Cover Letter.Door man jobs
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Doorman Job Description